Terms and Condition

Welcome to Happy Mind Mental Health Counseling. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Happy Mind Mental Health Counseling offers professional mental health counseling and psychotherapy services to individuals, couples, and families. Services include, but are not limited to, individual counseling, group therapy, online therapy, and psychoeducational workshops. All services are provided by licensed and trained mental health professionals.

2. Client Responsibilities

  • Engagement in Therapy: Clients are expected to participate actively in therapy sessions and be honest about their thoughts, feelings, and behaviors. Progress in therapy is a collaborative effort between the client and therapist.
  • Confidentiality: Clients are expected to respect the confidentiality of other clients, including any group therapy settings. Any breach of confidentiality may result in the termination of services.
  • Scheduling & Attendance: Clients are responsible for keeping scheduled appointments. If you need to cancel or reschedule, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee or loss of session time.

3. Fees & Payments

  • Payment for Services: All fees for services are outlined at the time of booking or during the initial consultation. Payment is due before or at the time of the session unless otherwise agreed upon.
  • Late Payments: Any outstanding balances must be settled within 30 days. A late fee may apply for payments not made by the due date.
  • Insurance: Happy Mind Mental Health Counseling may accept certain insurance plans. It is the client's responsibility to verify insurance coverage before scheduling services. Any remaining balance after insurance is processed must be paid by the client.

4. Confidentiality and Privacy

  • Confidentiality: We adhere to strict confidentiality practices in compliance with all applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) in the U.S. All information shared during sessions will be kept private, except under certain circumstances where disclosure is required by law (e.g., risk of harm to self or others, abuse, or legal orders).
  • Exceptions to Confidentiality: Confidentiality may be broken if there is a risk of harm to the client or others, or if there is suspected child, elder, or dependent adult abuse.

5. Limits of Therapy

  • Emergency Services: Our therapists are not available for emergency or crisis situations. If you are experiencing an emergency, please call 911 or visit your nearest emergency room.
  • Scope of Practice: The therapists at Happy Mind Mental Health Counseling are trained to provide therapeutic counseling for a range of mental health issues. If a client requires services outside the scope of our expertise (e.g., psychiatric evaluation, medication management), a referral to an appropriate professional may be provided.

6. Online Therapy (Telehealth)

  • Technology Requirements: For online therapy sessions, clients are responsible for ensuring they have access to reliable internet and a device capable of supporting the video or audio platform we use. You agree to attend sessions in a private, quiet space.
  • Confidentiality in Online Settings: While we take measures to protect confidentiality, clients must also take steps to ensure their online privacy (e.g., use a secure internet connection, avoid being in a public place during sessions).

7. Termination of Services

  • Voluntary Termination: Clients may choose to end therapy at any time, but we encourage discussion with your therapist regarding your decision. A final session may be scheduled to review progress and close the therapeutic relationship.
  • Termination by Therapist: The therapist may also decide to terminate services if they believe the therapeutic relationship is no longer productive or if they believe the client is not actively engaging in therapy. The client will be provided with referrals for alternative services.
  • Non-Compliance: Continued non-compliance with treatment plans, attendance policies, or payment obligations may result in the termination of services.

8. Liability

Happy Mind Mental Health Counseling is committed to providing high-quality services; however, by using our services, you acknowledge that therapy is not an exact science, and progress may vary. We make no guarantees regarding specific outcomes or results. You agree to hold Happy Mind Mental Health Counseling and its professionals harmless from any claims, losses, or damages resulting from your participation in counseling services.

9. Changes to Terms

Happy Mind Mental Health Counseling reserves the right to update or modify these Terms & Conditions at any time. Changes will be communicated to clients through our website or direct communication. Continued use of our services after such changes constitutes acceptance of the updated Terms & Conditions.

10. Dispute Resolution

Any disputes arising from these terms will first be addressed through direct communication with Happy Mind Mental Health Counseling. If a resolution cannot be reached, disputes may be resolved through mediation or arbitration, as agreed by both parties.

11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Happy Mind Mental Health Counseling
Sukrutham ,Kannur, Kerala, pin : 670006
+919037946788,+918921851259
bssgrace111@gmail.com

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